Returns & Exchanges
At Japanese Taste, we strive to ensure your satisfaction with every order of high-quality Japanese goods. If you are not completely happy with your purchase, you may return eligible items in their original, unopened condition within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring that all seals remain intact to qualify for a full refund.
- 3.Ship the Item
Affix the provided return label or address the package to our distribution center in Japan using a tracked shipping service.
- 4.Receive Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.